SectorGuard PLC - building security around you.
03 December 2008

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Contact us

Hanover House
Queensgate
Britannia Road
Waltham Cross
Hertfordshire EN8 7TF
 
FREEPHONE: 0800 163 683
T: 01992 701940
F: 01992 701945
E: enquiries@sectorguard.plc.uk

Warehousing and Distribution Case Studies

Good relationships with our clients are what make our business grow. The following story shows how one such relationship with a major national retailer has developed.

Distribution Centres

The first task they gave us was to provide 24-hour cover during a programme of store refits. This was a significant undertaking – they had 200 stores across the country, ranging in size from 15,000 to 25,000 square feet, and we had to provide officers for the full duration of each refit – typically between six and eight weeks.

As a result, we were subsequently awarded their most high-profile security assignment – welcoming their shareholders, customers and employees at their Head Office reception.

Historically, the relationship between their in-house security team and the previous contractor’s on and off site teams had been poor, but our proactive management of officers coupled with regular, effective client liaison improved matters considerably.

We now also provide 24-hour manned security to three distribution centres, where our people deal with foreign drivers, carry out security checks on cars and lorries and log all the vehicles and trailers that move in and out of the site. The team of officers who transferred under TUPE to SectorGuard have responded positively to the regular contact and support they’ve received from our management and supervision team. They feel more recognised, appreciated and motivated and this has produced a marked uplift in the standard of service our client has received.

We have recently been awarded three further distribution centres.

For more information on SectorGuard’s involvement in the commercial sector, contact Adam Crawford on 01992 701950 or e-mail sales@sectorguard.plc.uk.

 

Arabella Theatrical Footwear Suppliers

This was initially a standard intruder alarm system using sensors on the exterior doors of a business premises.

The manager commented "The installation went well, the equipment has been reliable, the servicing has been carried out at regular intervals and communication is good.  Whenever I’ve needed them SectorGuard have come promptly.

The only problem we had was a tremor near the shutter doors and SectorGuard arrived and sorted it out the same day."

The client then took on another warehouse at the rear of the premises. They could have had a separate alarm system, but to reduce the cost and make their life easier we installed a wireless system so that they could control both premises from the same control panel. There was the added complication that part of the warehouse was sub-let, so a separate system was installed for that section.

For more information on SectorGuard's involvement in the commercial sector, contact our Sales Team on 01992 701950 or e-mail sales@sectorguard.plc.uk.

 

Chris Kingston, Security OfficerHotel Lobby ImageRoller Access Door

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